HOW CAN I OBTAIN A RENTAL OFFER?
You can obtain a rental offer on our homepage, by calling us on +371 24554455 or writing to info@latrent.lv
WHAT IS INCLUDED IN THE RENTAL FEE?
Daily rental fee
Taxes and duties required by law
Standard OCTA and KASKO insurance including the customer’s excess
Extra equipment (if chosen)
Additional services and fees (if chosen)
HOW LONG IS THE PRICE OFFER VALID FOR?
The lease price offer is purely informative, and it can change depending on many factors; the actual price is confirmed only upon the completion of the booking.
HOW DO I KNOW IF MY BOOKING IS CONFIRMED?
You will receive a confirmation voucher in your inbox that you will have to produce upon picking up the car.
The booked car of the particular car class; LatRent does not guarantee the availability of a specific model.
HOW CAN I CHANGE OR CANCEL A BOOKING?
You can change or cancel your booking by contacting LatRent.
HOW MUCH DOES CANCELLING A BOOKING COST?
Cancelling a booking 72 h before the start of the rental period is free of charge; after that, a cancellation fee of the amount of 50% of the total car rental service fee, but not less than 30 EUR
WHEN ARE EXTRA DAYS ADDED TO THE RENTAL PERIOD?
All rentals have a 24 h daily period. If this period is exceeded, an extra day is added to the hire.
WHAT HAPPENS IF THE MILEAGE IS EXCEEDED?
For each kilometre, an extra fee of 0,20 EUR is applied.
IS THERE A MILEAGE RESTRICTION FOR THE CARS?
Passenger cars have no mileage restrictions; minibusses have an overnight mileage restriction of 500 km, electric cars 200km per day.
ARE THE CARS RENTED OUT TO RUSSIA AND CIS COUNTRIES?
LatRent does not offer such services.
CAN I CROSS THE LATVIAN BORDER?
Yes – you can leave for Lithuania or Estonia without an extra charge. If you wish to go elsewhere, you have to make the necessary arrangements with LatRent first.
WHAT CAN I DO TO EXTEND THE RENTAL PERIOD?
If you wish to extend the rental period, inform a LatRent representative before the end of the rental agreement.
CAN SOMEBODY ELSE DRIVE THE HIRED CAR?
Yes; however, the extra drivers have to be indicated in the rental agreement and in possession of a valid driver’s licence. You will be charged extra for this service.
WHO IS RESPONSIBLE FOR PARKING FINES AND TRAFFIC VIOLATIONS DURING THE RENTAL PERIOD?
The lessee has a unilateral responsibility for any violations and the respective fines during the rental period. If the lessee does not pay the fines during the rental period, they may be charged an extra administration fee.
DOES THE CAR HAVE TO BE WASHED AND CLEANED BEFORE RETURNING?
You may return an unwashed car; however, if the interior requires dry cleaning, the lessee may be charged extra
ARE ANIMALS ALLOWED TO BE TRANSPORTED IN THE CAR?
Animals may not be transported in hired cars.
DOES THE CAR HAVE TO BE RETURNED WITH A FULL FUEL TANK?
The customer receives the car with a full fuel tank and has to return it in the same condition.
IS SMOKING IN THE CAR ALLOWED?
Smoking is prohibited in LatRent cars. A 150 EUR fine will be charged for smoking in the car.
WHEN ARE EXTRA DAYS ADDED TO THE RENTAL PERIOD?
All rentals have a 24 h daily period. If this period is exceeded, an extra day is added to the hire.